Privacy Policy

1. Introduction & Overview

Srushti Hosting, A Unit of Srushti Solutions ("Company", "we", "us", or "our"), is committed to protecting the privacy and security of our clients, website visitors, and service subscribers. This Privacy Policy outlines how we collect, use, store, process, and safeguard your personal information when you visit our website (https://srushtihosting.com) or purchase our web hosting, domain registration, SSL certificates, and business email services.

2. Information We Collect

We collect personal information necessary to deliver, manage, and secure our hosting services:

• Personal Identification Data: Full name, email address, phone number, mailing address, and business details provided during account registration or inquiry forms.
• Domain Registration Data: Registrant name, administrative email, physical address, and technical details required by domain registry authorities (ICANN / NIXI).
• Technical & Server Log Data: IP addresses, browser types, device information, access timestamps, and bandwidth utilization logs collected automatically for operational security and network monitoring.

3. Payment Processing & Data Security

We prioritize strict financial data security. All payment card transactions, UPI payments, net banking, and subscription renewals are processed securely via PCI-DSS compliant payment gateways, including Razorpay.

Srushti Hosting does not store or capture credit card numbers, debit card PINs, CVVs, or online banking passwords on our servers. Financial authentication is handled directly by encrypted payment processor sessions.

4. How We Use Your Information

Your information is utilized solely for legitimate operational purposes:

• Provisioning and maintaining web hosting servers, cPanel accounts, and email mailboxes.
• Executing domain registration orders and instant DNS propagation.
• Processing invoices, renewal receipts, and automated transaction confirmations.
• Delivering 24/7 technical customer support and resolving infrastructure service tickets.
• Preventing fraudulent transactions, abuse, DDoS attacks, and network security violations.

5. Information Sharing & Third Parties

We do not sell, rent, trade, or commercialize customer personal data. We disclose information only to essential service partners necessary for fulfillment (e.g., domain registry authorities for WHOIS database requirements or verified payment processors like Razorpay for billing verification).

6. Cookies & Tracking Technologies

Our website uses essential session cookies to keep users authenticated in the client portal, save language or currency preferences, and analyze anonymized site traffic performance. Users can configure browser settings to decline non-essential cookies.

7. Data Retention & Privacy Rights

We retain personal data for as long as your account remains active or as required to fulfill legal, tax, and regulatory compliance obligations. Customers may request account data inspection, correction, or account deletion by contacting our privacy compliance team.